Navigating Challenges and Embracing Change, with Sandy Borowsky
On this episode of Destination on the Left, I talk with Sandy Borowsky, Owner of Starr Bus Charter and Tours, about her journey in the tour industry as a third-generation owner and woman-owned business. She shares why technology is so important to running an efficient and profitable business and how working with competitors has led…
Making Travel an Inclusive Experience for Everyone, with Lakshmee Lachhman-Persad
On this episode of Destination on the Left, I talk with Lakshmee Lachhman-Persad, accessible destination marketer and Founder of Accessible Travel NYC, who explains why it’s so important to create inclusive experiences for everyone with disabilities, whether visible or invisible. Lakshmee shares specific actions that any destination or attraction can take now to make themselves…
5 Powerful Life Lessons for Graduates, with Nicole Mahoney
This summer, I’m sharing five powerful life lessons I’ve learned since graduating high school. So join me as I discuss the importance of adopting appreciation over expectation, choosing faith over fear, managing self-talk, directing focus to cultivate positive energy, practicing radical self-belief, and find out how they can shape and enhance your personal and…
Strategies for Effective Partnerships in Sales, with Nicole Boyer
On this episode of Destination on the Left, Nicole Boyer joins me to discuss why learning how to effectively build relationships leads to business growth. We talk about the importance of being authentic and paying attention to the small details to stay top of mind with potential partners. She also shares more about her…
Building a Strong Brand From the Inside Out, with Nikki Hellyer
On this episode of Destination on the Left, I talk with Nikki Hellyer, Vice President of Marketing at ToursByLocals, about the importance of building a brand from the inside out and why having a purpose and principles that everyone in the company lives by gives your team the freedom to deliver excellent service every…
Navigating the Chinese Travel Market, with Subramania Bhatt
On this episode of Destination on the Left, I talk with Subramania Bhatt, Founder and CEO of China Trading Desk. We discuss Chinese travel trends and how his company keeps a finger on the pulse of Chinese travelers’ international aspirations. We discuss why the old days of large-group travel are behind them and why…
Building Genuine Connections through Meaningful Conversations, with Debra Fine
On this episode of Destination on the Left, I talk with Debra about making successful small talk and creating authentic connections. She shares examples of what to say to start a conversation, what the serious conversation killers are, and tactical ways to exit a conversation gracefully. If you’ve ever wondered how to set yourself…
Why Knowing Your Audience Makes Your Marketing Simpler, with Mary Charleson
On this episode of Destination on the Left, I talk with Mary Charleson, President of Five Minute Marketing and Founder of Carry On Queen, about her formula for creating marketing plans that align with your target audience. We discuss how giving without expectation applies to marketing and how Mary views volunteering with purpose as…
Empowering Destination Marketing with Civitas Pro’s Data Insights, with Tiffany Gallagher
On this episode of Destination on the Left, I talk with Tiffany Gallagher, Vice President of Operations at Civitas about what Tourism Improvement Districts (TIDs) mean for the communities where they are established. She shares more about creative funding opportunities designed as a benefit-based vehicle for the travel industry moving forward. Tiffany also discusses…
Building a Purpose-Driven Company Culture, with Nicole Mahoney and TJ Bennett
On this episode of Destination on the Left, I’m sharing my recent appearance on the Desuckify Work podcast with TJ Bennett. We discuss why people crave purpose-driven work, why it’s important to have a vision, and, more importantly, how to communicate that vision throughout the company. We also discuss building a strong team and…
Collaboration Toolkit
Our first research study confirmed that collaboration is a constant in the travel, tourism and hospitality industry. It is not a matter of if, but when and how, organizations will collaborate together. Our latest study reveals how organizations are putting collaboration into operation and how they are setting up systems and processes so that collaboration becomes a strategic part of the organization.
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